Privacy Policy

Sinki.ai (referred to as "Sinki.ai", "we", "us", or "our") is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://www.sinki.ai/ and engage with our professional services.

1. Introduction and Scope

This policy applies to the Personal Data we process when you interact with our website, engage with our marketing, or become a business contact or client.

TermDefinitionContext & Significance
Personal DataAny information that relates to an identified or identifiable natural person.This includes everything from your name and email to your IP address and browsing history.
WebsiteThe Sinki.ai corporate website at https://sinki.ai/ and any related online marketing platforms we operate.This is the primary area where we act as a Data Controller (collecting data for our own use).
ServicesAI, Data Strategy, Digital Plant solutions, and related consulting and implementation work provided to our clients.When processing data as part of these Services, we act as a Data Processor under the strict direction of our client (the Data Controller).

2. Our Role: Controller vs. Processor

As a Data and AI consulting firm, we operate in two distinct capacities concerning personal data:

A. Sinki.ai as a Data Controller

We act as the 'Data Controller' when we collect and use personal data for our own business purposes, including:

  • Collecting data from visitors on our website (e.g., through contact forms).
  • Managing marketing communications, sales leads, and business development initiatives.
  • Managing administrative data related to vendors and suppliers.

B. Sinki.ai as a Data Processor

We act as a 'Data Processor' when we handle, structure, or optimize operational and sensor data on behalf of our clients as part of our services.

  • Client Data: In this capacity, our client acts as the data controller, determining the purpose and means of processing the data.
  • Protection: The processing of such data is strictly governed by the contract, service agreement, and a separate Data Processing Agreement (DPA) signed between Sinki.ai and the client.

3. Information We Collect and Its Use

We collect personal data in three categories: information you provide, information collected automatically, and information obtained from third parties.

3.1. Information You Provide to Us (Voluntary Submission)

Data CategorySpecific ExamplesPurpose of Collection (Legal Basis - GDPR)
Business Contact InformationName, Job Title, Company Name, Work Email, Work Phone Number, Business Address.Contract / Legitimate Interest: To respond to your requests, manage contractual relationships, or pursue legitimate business development.
Communication DataInformation provided in contact forms, subscription sign-ups, or email correspondence.Consent / Legitimate Interest: To send relevant marketing materials, newsletters, and improve customer service.
Recruitment DataCVs, cover letters, and application details submitted for employment.Legitimate Interest: To evaluate candidates for open positions.

3.2. Information Collected Automatically (Website Use)

Data CategorySpecific ExamplesPurpose of Collection (Legal Basis - GDPR)
Usage and Technical DataIP address, browser type, operating system, pages viewed, time spent on pages, referral URL, device identifiers.Legitimate Interest: To monitor the security and performance of our Website, analyze site traffic, and improve user experience.
Tracking DataCookies and similar technologies (web beacons, pixels).Consent: To personalize content, analyze marketing campaign effectiveness, and deliver targeted advertising. (See Section 4.1.)

3.3. Cookies and Other Tracking Technologies

We use cookies, pixels, and other tracking technologies to collect information about your browsing behavior. Cookies help us remember your preferences, enhance site navigation, and support our marketing efforts. You have the right to accept or refuse cookies. Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to reject cookies or receive a notification when a cookie is placed. Please note that opting out of non-essential cookies may affect the website's functionality and your overall experience.

3.4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Marketing Data: We retain marketing data until you opt out or withdraw consent, or for a duration specified by our internal data retention policy (e.g., 2 years of inactivity).
  • Business Contact Data: We retain this data for the duration of the business relationship and for a reasonable period afterward to comply with legal, tax, or accounting requirements.
  • Deletion: When retention timeframes expire, we will either securely destroy your personal data, anonymize it so that it can no longer be associated with you, or securely archive it in compliance with applicable laws.

4. Data Sharing and Disclosure

We share personal data only as necessary to provide our services, manage our business, or comply with legal obligations.

4.1. Third-Party Service Providers

We share data with vendors who perform functions on our behalf, such as:

  • IT and Infrastructure: Hosting and cloud services (e.g., AWS, Azure) used to maintain our infrastructure.
  • Analytics: Tools (e.g., Google Analytics, are used to measure and enhance our website's performance.
  • CRM and Marketing: Platforms for managing sales contacts and distributing marketing emails effectively.

4.2. Business Transfers and Legal Compliance

We may disclose your personal data:

  • In connection with any merger, sale of company assets, financing, or acquisition.
  • If required by law, subpoena, or government request (e.g., for national security or law enforcement purposes).

Note on Selling Data (CCPA/CPRA): Sinki.ai does not sell or share the personal information of our website visitors or clients for monetary compensation. However, we may share certain online identifiers with third-party advertising partners for cross-context behavioral advertising, which California law may consider "sharing" or "selling." You have the right to opt out (see Section 5).

5. Your Privacy Rights

Depending on your jurisdiction (e.g., the EU/EEA under the GDPR, or California under the CCPA/CPRA), you may have the following rights regarding your personal data:

RightDescription
Right to AccessYou have the right to request copies of the personal data we hold about you.
Right to RectificationYou have the right to request correction of any information you believe to be inaccurate or incomplete.
Right to ErasureYou have the right to request the deletion of your personal data from our systems (the "Right to be Forgotten").
Right to Object / Opt-OutYou have the right to object to our processing of your personal data for direct marketing purposes or, where applicable, to opt out of the "sale" or "sharing" of your data.
Right to PortabilityYou have the right to request that we transfer the data we have collected to another organization or directly to you, subject to certain conditions.
Right to Withdraw ConsentIf we rely on your consent to process your data, you may withdraw that consent at any time.

How to Exercise Your Rights:

To submit a request related to any of the rights listed above, please contact us using the details provided in Section 7. We will respond to all legitimate requests within the legally required timeframe (e.g., 30 days under the GDPR, 45 days under the CCPA).

6. Data Security and International Data Transfers

6.1. Security

We implement robust technical and organizational measures, including encryption, access controls, and regular security audits, to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission over the internet or storage technology can be guaranteed to be completely secure.

6.2. International Data Transfers

Sinki.ai is a global company. Your personal data may be stored and processed in any country where we have facilities or engage service providers. This may include transferring data outside the EU/EEA or the UK.

When transferring data across borders, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data receives the same level of protection as it would in the original jurisdiction.

6.3. Children's Privacy

Our website and services are not directed at, nor intended for, children under the age of 18. We do not knowingly solicit or collect personal data from individuals under 18. If we discover that we have collected personal data from a child under 18 without parental consent, we will promptly take steps to delete that information from our records. If you believe we may have inadvertently collected such data, please contact us immediately.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or new technologies.

  • Notification of Changes: We will inform you of any material changes by posting the updated Privacy Policy on this page and revising the "Effective Date" at the top of the policy.
  • Acceptance: We encourage you to review this policy periodically. Continued use of the Service after the revised policy has been posted indicates your acceptance and agreement to the changes.

Questions About This Privacy Policy?

If you have any questions about this Privacy Policy, please contact us.

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