Sinki.ai (referred to as "Sinki.ai", "we", "us", or "our") is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://www.sinki.ai/ and engage with our professional services.
This policy applies to the Personal Data we process when you interact with our website, engage with our marketing, or become a business contact or client.
| Term | Definition | Context & Significance |
|---|---|---|
| Personal Data | Any information that relates to an identified or identifiable natural person. | This includes everything from your name and email to your IP address and browsing history. |
| Website | The Sinki.ai corporate website at https://sinki.ai/ and any related online marketing platforms we operate. | This is the primary area where we act as a Data Controller (collecting data for our own use). |
| Services | AI, Data Strategy, Digital Plant solutions, and related consulting and implementation work provided to our clients. | When processing data as part of these Services, we act as a Data Processor under the strict direction of our client (the Data Controller). |
As a Data and AI consulting firm, we operate in two distinct capacities concerning personal data:
We act as the 'Data Controller' when we collect and use personal data for our own business purposes, including:
We act as a 'Data Processor' when we handle, structure, or optimize operational and sensor data on behalf of our clients as part of our services.
We collect personal data in three categories: information you provide, information collected automatically, and information obtained from third parties.
| Data Category | Specific Examples | Purpose of Collection (Legal Basis - GDPR) |
|---|---|---|
| Business Contact Information | Name, Job Title, Company Name, Work Email, Work Phone Number, Business Address. | Contract / Legitimate Interest: To respond to your requests, manage contractual relationships, or pursue legitimate business development. |
| Communication Data | Information provided in contact forms, subscription sign-ups, or email correspondence. | Consent / Legitimate Interest: To send relevant marketing materials, newsletters, and improve customer service. |
| Recruitment Data | CVs, cover letters, and application details submitted for employment. | Legitimate Interest: To evaluate candidates for open positions. |
| Data Category | Specific Examples | Purpose of Collection (Legal Basis - GDPR) |
|---|---|---|
| Usage and Technical Data | IP address, browser type, operating system, pages viewed, time spent on pages, referral URL, device identifiers. | Legitimate Interest: To monitor the security and performance of our Website, analyze site traffic, and improve user experience. |
| Tracking Data | Cookies and similar technologies (web beacons, pixels). | Consent: To personalize content, analyze marketing campaign effectiveness, and deliver targeted advertising. (See Section 4.1.) |
We use cookies, pixels, and other tracking technologies to collect information about your browsing behavior. Cookies help us remember your preferences, enhance site navigation, and support our marketing efforts. You have the right to accept or refuse cookies. Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to reject cookies or receive a notification when a cookie is placed. Please note that opting out of non-essential cookies may affect the website's functionality and your overall experience.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We share personal data only as necessary to provide our services, manage our business, or comply with legal obligations.
We share data with vendors who perform functions on our behalf, such as:
We may disclose your personal data:
Note on Selling Data (CCPA/CPRA): Sinki.ai does not sell or share the personal information of our website visitors or clients for monetary compensation. However, we may share certain online identifiers with third-party advertising partners for cross-context behavioral advertising, which California law may consider "sharing" or "selling." You have the right to opt out (see Section 5).
Depending on your jurisdiction (e.g., the EU/EEA under the GDPR, or California under the CCPA/CPRA), you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Right to Access | You have the right to request copies of the personal data we hold about you. |
| Right to Rectification | You have the right to request correction of any information you believe to be inaccurate or incomplete. |
| Right to Erasure | You have the right to request the deletion of your personal data from our systems (the "Right to be Forgotten"). |
| Right to Object / Opt-Out | You have the right to object to our processing of your personal data for direct marketing purposes or, where applicable, to opt out of the "sale" or "sharing" of your data. |
| Right to Portability | You have the right to request that we transfer the data we have collected to another organization or directly to you, subject to certain conditions. |
| Right to Withdraw Consent | If we rely on your consent to process your data, you may withdraw that consent at any time. |
To submit a request related to any of the rights listed above, please contact us using the details provided in Section 7. We will respond to all legitimate requests within the legally required timeframe (e.g., 30 days under the GDPR, 45 days under the CCPA).
We implement robust technical and organizational measures, including encryption, access controls, and regular security audits, to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission over the internet or storage technology can be guaranteed to be completely secure.
Sinki.ai is a global company. Your personal data may be stored and processed in any country where we have facilities or engage service providers. This may include transferring data outside the EU/EEA or the UK.
When transferring data across borders, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data receives the same level of protection as it would in the original jurisdiction.
Our website and services are not directed at, nor intended for, children under the age of 18. We do not knowingly solicit or collect personal data from individuals under 18. If we discover that we have collected personal data from a child under 18 without parental consent, we will promptly take steps to delete that information from our records. If you believe we may have inadvertently collected such data, please contact us immediately.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or new technologies.
If you have any questions about this Privacy Policy, please contact us.
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